We are hiring Japanese and English speakers!
We are a multilingual call center based in Cebu, Philippines. We work for hotel and Airbnb industries in Japan and the Philippines.
Company name : Agora worldwide(Japan head office), ABC ACADEMY Inc. (Philippine branch)
Establishment: 2017
Number of employees: 15 employees (1 Japanese and 14 Filipino)
Line of Business: Online ESL, Multilingual call center
Business hours: 24/7
Address:
Japan head office: Shiodome Shibarikyu Building 21F, Kaigan 1-2-3, Minato ward, Tokyo
Philippine branch: JDN IT Suite& Square, P.Remedio st., Banilad, Mandaue city, Cebu
Website: https://agora-ww.com/call/
Job description:
We are now hiring call center agents who can speak Japanese and English!
*This is work from home set up.
We work for
1. Check-in process over the video call.
(Checking the reservation details with the guest, taking ID pictures, explaining house rule, giving a room number and key code)
2. Handling inquiry through a message.
(Receiving message inquiries on Airbnb, Booking.com, etc and reply the guest)
3. Handling inquiry through a phone call.
(Receiving phone inquiries on our call system and answer to the question)
FOR JAPANESE SPEAKER APPLICANTS
Qualifications:
FULL TIME ONLY FOR JAPANESE SPEAKERS.
WE DO NOT ACCEPT WORKING STUDENTS OR PART TIME POSITION.
・Must have experience living in Japan.
・Must know the society and customs in Japan.
・Must show a good attitude towards the customers and other operators in our company.
・Must be very flexible for our 24/7 schedule, either 2-11pm or 11pm-8am shift.(We are open 24/7. 5 days a week will be your shift. The management determines your days off)
・Must have a laptop and headset.
・Must be very fluent in English
・Must work with long term
・Must be able to prepare a solution for blackout.
・Must be able have a stable and fast internet connection.
・Japanese language level must be equivalent to JLPT N3 level. (We do not require JLPT)
Salary range:
19,000-30,000PHP a month
(Depends on your performance and Japanese language and communication skills)
FOR ENGLISH SPEAKER APPLICANTS
Qualifications:
PART TIME ONLY FOR ENGLISH SPEAKERS.
・Must know or be willing to learn the society and customs in Japan.
・Must show a good attitude towards the customers and other operators in our company.
・Must have a laptop and headset.
・Must be good at speaking English.
・Must work with long term
・Must be able to prepare a solution for blackout.
・Must be able have a stable and fast internet connection.
Available Shift and Salary for English Speakers
1. 7:00am-12:00pm(5hours), at least 4 days a week / 370PHP a day
2. 2:00pm-8:00pm(6hours), at least 4 days a week / 444PHP a day
3. 8:00pm-1:00am(5hours), at least 4 days a week / 400PHP a day
If you perform well, we would consider a full time position for you if you wish to be.
How to apply:
Send us your resume through an email below.
call_center@agora-ww.com
NOTE:
WE DO NOT EVEN REPLY SOMEONE WHO SENDS US RESUME ONLY WITHOUT ANY OF YOUR SELF-INTRODUCTION.
OUR MULTILINGUAL CALL CENTER ISN’T INVOLVED WITH OUR ONLINE ESL BUSINESS. DO NOT APPLY US FOR THE ONLINE ESL TEACHER POSITION.